Dimension 4 of 16

Purchasing a product

Finds, compares and completes (or correctly stages) a purchase.

The test: Reorder a product on Amazon

Order the same coffee beans I bought last time from Amazon, two bags, to my home address.

Passes when

  • Identifies the right item from order history
  • Uses the saved card and address
  • Confirms before charging and returns the order confirmation

Anchors

Finds the item but can't check out3
Orders it; needed a nudge or a retry7
One message, correct order, confirmation number back10

Ranking

25 tested.

1MusePass · observed · Sep 8, 2026 · Asked type and budget, flagged the delivery cutoff, found the one same-day florist and staged an itemized order behind a virtual card.102DazzlePass · test · Oct 22, 2026 · Found an Instacart bouquet under budget, took one approval through a connected payment account, and confirmed the order in 24 minutes.93HarkWhatever you need, let Hark handle it94KickerPass · test · Oct 14, 2026 · Found the cheapest roses on Amazon in five minutes, checked out in the user's own browser on approval, and verified the order number.95Grok BotPass · observed · Sep 7, 202686InstinctPass · test · Oct 14, 2026 · Found a $3 grocery bouquet first, then ordered a $27.21 trio on one nudge with a tap-to-approve; the shop refunded it afterward.87PallyPartial · test · Sep 14, 2026 · Added two 12oz bags of Stumptown Hair Bender to an Amazon cart, reached checkout, and held payment with no charge.88sznPass · test · Oct 14, 2026 · Found the $15 bouquet after a screenshot nudge, confirmed the exact $27.21 total before paying, and got the order through.89AsaplyPartial · test · Sep 14, 2026 · Staged a Stumptown pickup at 18 W 29th and stopped before purchase with nothing charged.810ShufflePartial · test · Sep 9, 2026 · Amazon checkout errored, so it moved to Stumptown's site, collected shipping details and stalled on an identity check before payment.811Wajo / FoPartial · test · Oct 14, 2026 · Searched down from $68.59 to a $37.98 hand-delivered bouquet over three nudges and flagged a scam florist, but had no card on file.712OlliePartial · test · Oct 14, 2026 · Opened with a $90 same-day option and found the $32 local bouquet only after the user named the shop, never entering payment.713TomoPartial · test · Oct 14, 2026 · Spent 45 minutes on login loops, then found a $16.33 total that was declined and a single rose blocked by a $49 minimum.714CatchPartial · test · Oct 14, 2026 · Quoted $75 bouquets, found the $27.21 option only from a screenshot, then asked for confirmation twice more after being authorized.615CaddyPartial · test · Oct 14, 2026 · Found a $34.98 bouquet with guest checkout and entered the card, but the expiry dropdowns refused every attempt, so nothing was placed.616DotsPartial · observed · Oct 3, 2026 · Buys through a retailer's checkout with a saved card after approval and hands over the browser for new card entry; no direct payment link.617OrchidPartial · observed · Sep 17, 2026 · Pointed to two custom-tee shops with rush shipping inside the window, but never answered the follow-up asking it to design and print one.518tinyNaturePartial · test · Oct 14, 2026 · Listed three options with honest same-day cutoffs and one $54.95 shop still delivering, then stopped short of any checkout.519AsmiPartial · test · Sep 14, 2026 · Quoted a $28–37 range for Stumptown Hair Bender and pointed to Whole Foods, Amazon, or the brand site, without staging a cart.520BobaPartial · test · Sep 10, 2026 · Two bags Stumptown Hair Bender; Amazon blocked, pivoted to stumptown.com guest checkout; priced but could not reach payment.521OrbitsPartial · test · Sep 25, 2026 · Sent the same Amazon login link four times before switching stores when told, then staged two dark-roast bags under the cap at Staples.522TabPartial · test · Oct 14, 2026 · Had a $48.96 bouquet ready to buy, then switched to a $29.85 delivery-app option whose signup code expired before ordering.423SoarPartial · observed · Oct 6, 2026 · Can book hotels inside the app but nothing else: no product orders, flights or other reservations, so most purchases are out of scope.324ZapiaFail · test · Oct 2, 2026 · Reached the florist checkout but has no way to hold or enter a card itself, so the user must pay on the merchant page.125DelFail · test · Oct 7, 2026 · Reached the card step, then failed to place the order even after a card was added and approved twice, tripping on the billing form.1

Public opinion

Share of positive public quotes. Founder posts excluded.

Not yet tested

Doesn't apply

Out of scope for these products.

What people say

57 quotes about this.

MuseLisa EadiciccoSep 23, 2026

While Muse was able to browse Target's website, I still had to enter personal details manually because the retailer blocked autonomous clicks at checkout. (Muse uses Stripe's Link digital wallet service for purchases, which it says generates a one-time use card to prevent your credit card number from being shared.)

MuseAlex KirshnerSep 23, 2026

Amazon is blocking Muse from shopping on its platform, similar to how it was already fighting another A.I. business, Perplexity, over its shopping tool. … There is no more obvious implementation of a tool like Muse than online shopping, and the king of American e-commerce is just saying no.

MuseAllison JohnsonSep 23, 2026

It is shockingly easy to spend money when a cute little guy is running around the internet with your credit card.

MuseAllison JohnsonSep 23, 2026

It made an attempt to access Amazon and was roundly blocked, complete with a spicy message about AI agents violating terms of service. Anyway, it found what I was looking for between OXO's own website and Walmart.

MuseSam CarterSep 22, 2026

Muse is the fastest consumer app launch Meta has ever had, and in the same week it topped the US App Store it also picked up a working macOS exploit, a privacy complaint from a columnist who tested it, and a hard block from Amazon. That combination is the story, not the download chart. … If you run the Mac app, update it now: a hotfix landed on September 21 for a local privilege escalation bug.

MuseJess WeatherbedSep 21, 2026

A popup message started appearing on Sunday for Muse users saying that “continued access by an unauthorized AI agent violates Amazon’s Conditions of Use, to which our customers have agreed.” … Amazon also expressed privacy and security concerns over Muse failing to identify itself when it browses, and seemingly capturing customer credentials.

MuseTessa VaughnSep 21, 2026

Meta has pushed back against these characterizations, asserting that Muse “has no visibility into people’s passwords or payment methods.” The company maintains that credentials “go into secure storage, so Muse can use them without seeing them.” Despite these assurances, the block remains in effect.

MuseTop5AppsSep 21, 2026

And note the newest constraint: merchants can veto agents — Amazon blocked Muse on September 20 under Agent Terms it added to its Conditions of Use in August, and any retailer can copy the move.