Observed · Proactive behavior · September 19, 2026

szn: proactive behavior

Pass · Unprompted nudges on unpaid AA staging, hotel free-cancel deadlines, and check-in day with no booking; prep ask corrected that the Chicago flight had already passed.

8

messagesfirst reply over undefined min

What was askedProactive behavior, in normal use
Messages in the exchange ( from the reviewer, from szn)
First reply
How it endedCompleted